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Roles and permissions

Navigator uses role-based access. Your administrator assigns a role when your account is created.

Role overview

Site-side

CapabilityUserMedical MonitorSite Admin
Chat / ask questions
View past conversations
Create / delete own artifacts
Share artifacts (private / people / site)
Edit / delete any site artifact
View protocols & files
Upload documents
Delete protocol documents
Restrict collection or document access
Rename study collections
Site Insights
MM inbox / send to PI
Use PI contacts (Send to PI)
Add / edit / remove PI contacts (own site)
Invite site users, view site capacity
CapabilitySponsor Admin
Sponsor protocols & analytics
Chat, upload, or use the main Navigator workspace

Role descriptions

User

Standard site staff. Can chat, upload documents, save artifacts, and send answers to PI contacts (adding contacts requires a site admin).

Medical Monitor

Can chat and use the My PI Inbox to communicate with PIs.

Views sponsor-level protocol lists and analytics. Cannot use chat or upload documents in the main Navigator interface.

Site Admin

Full control over their site's collections, artifacts, analytics, and PI contacts. Can delete protocol documents, rename study collections, and set collection or document access from Collections → Manage on a study collection. Sees all collections at the site regardless of access restrictions.

Two-factor authentication

Site Admin, Sponsor Admin, and Medical Monitor accounts require MFA at sign-in. See Two-factor authentication (MFA).

Requesting access changes

Contact your organization's Navigator administrator or email research@rightview.ai.