Insights for site administrators
Insights (analytics) shows how your site uses Navigator. Collection and document access are managed separately, from each collection's Manage dialog - see Restrict collection and document access.
Sponsor administrators use Insights too, scoped to their sponsor.
Open Insights
Click Insights in the sidebar.
Typical views include:
- Usage totals and trends for your site
- Breakdown by study collection (protocol)
- Hours spent in the application and self-service rate (questions answered without PI escalation)
LLM Subtopic Analysis
On the Insights page, site administrators can run Analyze subtopics to group common themes within each question category. This helps medical monitors and operations teams see what staff ask about most often.
Results are generated on demand and may take a moment to load.
Sponsor Insights
Sponsor administrators see sponsor-scoped Insights and protocol lists. They do not upload documents or use chat in the main Navigator workspace.